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Introducing the New ScienceLogic AI Platform – ScienceLogic's Next Era in Observability, Automation, and AI
2 MIN READ At Nexus Live on October 8 th , we announced an important evolution of the ScienceLogic AI Platform: a new, unified naming convention under the Skylar™ name. This rebrand highlights our commitme...
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How Do I Set The Parent Device Of A Device?
Hello, I hope someone can assist with the following. I am using Device Component Mapping to create a hierarchical/tree structure of devices, but SL seems to assign the Parent Device attribute randomly for each device created, and I need to be able to set the Parent Device correctly, so that the hierarchical structure is correct. I have data that contain a set of locations that correspond to the tree structure. The structure has this concept: One Country -> Many Cities -> Many Buildings -> Many Rooms. Each data record has an id, a name, a parent id and a type. The data is split into cities, buildings and rooms. For example, a city record might be as follows: id: CITYPARIS, name: Paris, parent id: CTRYFRANCE, type: city. A building record might be as follows: id: BLDGMONTPARNASSE, name: Tour Montparnasse, parent id: CITYPARIS, type: building. And to complete the picture, a room record might be as follows: id: ROOMMEETING1, name: Meeting Room 1, parent id: BLDGMONTPARNASSE, type: room. When I create one of the 'tree' levels of devices (it could be city, or building, or room), in my Dynamic Application, the code snippet extracts cached data where the type is 'city', then passes the extracted data to the result handler, which populates the four collection fields: id, name, parent_id, type. The id field is set to be the Unique Identifier, the name field is set to be the Device Name, and the type field is set to be Class Identifier 1 (I've created device classes for each tree level, allows me to have funky icons to distinguish the devices visually). The DA then creates devices for each record found, and I see them appearing on the Device Manager screen. However, when I examine each device, the Parent Device that is set seems to be random. For example, three city devices created (Paris, Nantes, Poitiers) all were assigned a Parent Device of 'Paris', the name of one of the devices created, instead of using their own parent_id values. Is there a way to tell SL what the Parent Device for each device record should be, perhaps in the snippet or somewhere else? Can I use one of the field values extracted from the cached data (ideally, my parent_id) as the value for the Parent Device field? This is my first post here, so apologies if this is in the wrong place!Solved475Views1like14CommentsShare your Product Documentation questions, issues, and ideas here.
The ScienceLogic Documentation would like to hear from you! This discussion area is where you can let us know if you have any suggestions for the various docs sites at https://docs.sciencelogic.com/. This includes: Areas where the documentation might be missing key information. Suggestions for examples in the docs. Out-of-date or deprecated content. Typos! Errors in the docs. Areas where the docs are confusing or hard to navigate. Issues with the search. Bad links. Or anything else about the docs you'd like to share. TIP: You can Reply to this page, or simply click the dark blue Start a Discussion button at top right to share your info about the docs with the doc team. Thanks so much!Solved246Views3likes13CommentsElevated Privileges for Python3 Libraries
We are stuck trying to recreate some of the metrics we collect in our current Python2 snippets using pipes. The specific example is 'ping', which required subprocesses, no longer allowed. We don't believe latency_ping,avail_ping from silo_tools will let us collect packet_count, packet_loss, avg_latencies, latencies that a library like ping3 allows. (used to calculate jitter and else) Some of the libraries seem to require raw sockets and/or elevated privileges. So our question is two fold. 1 - Can we import custom libraries such as Ping3? 2 - How do we use elevated privileges on the collectors, as some libraries require elevated priveleges? Thanks in advance, DanSolved539Views4likes12CommentsConfig push process Vs Appliance page config push force
Could you help me understand the background processes when I initiate a "Force Config Push" (e.g., by clicking the lightning bolt icon) vs what differs from the standard config push process?' What steps does the system execute during a "Force Config Push" to apply configuration changes to managed devices? If the configuration push process is disabled, will clicking "Force Config Push" still result in a complete and successful configuration update to the target device(s)? ThanksSolved56Views0likes10CommentsScienceLogic: Geographic Maps v100 PowerPack Release Notification
We are pleased to announce that the first ScienceLogic: Geographic Maps v100 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBuVL000000169p0AA/sciencelogic-geographic-maps Description This PowerPack supports two functions vital for the use of Geographic Maps: A report to extract device and any existing location data. The spreadsheet this report generates is updated by the user to add additional location data and align devices to locations (only devices aligned to locations can be included) on a Geographic Map. Provide ScienceLogic with statistics on Geographic Map usage from early adopters that will help confirm the direction of future versions. PLEASE NOTE: A DRAFT Geographic Maps manual has been added to the portal for customer use. This is part of the main MAPS manual and is expected to be replaced by the entire MAPS manual in October. Please refer to the ScienceLogic: Geographic Maps v100 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the ScienceLogic: Geographic Maps v100 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The ScienceLogic: Geographic Maps v100 PowerPack Release File Details also contains links to the PowerPack Info Report.108Views1like10Commentsputting a 2 node SL1 HA database env in maintenance
I have 2 databases in an HA setup I see Enable Cluster Maintenance as one of the choices in coro_config can I select this on both database and be able to do VMWare snapshots before doing upgrades and the databases will be in a "non writable state?"57Views0likes8CommentsPlease anyone can help with DB2 HADR credentials - how to ?
Please as there is no documentation does anyone successfully use DB2 HADR powerpack ? For interconnection, do I need ssh + db2 credentials combination ? Should I define some DB2 credential and then mapped to SSH credential within new Soap credential ? how to map ? Or do I need only Soap with mapped ssh id header ? Thank you very much.148Views0likes8CommentsDevice configuration "key/value" pairs synchronization to ITSM
With Powerflow most data are pretty easy to sync from SL1 to ITSM/CMDB, in this case ServiceNow. But now we have requirement that we should sync cloud device tags from SL1 to SN. The data from Azure virtual server, using Azure PP, is shown on SL1 like below, multiple key/value rows per device. So those are not easily stored into Attributes. And if I have understood correctly, quite a lot of tags used in cloud. Any ideas how these could be synced with PF into ServiceNow?Solved363Views1like8CommentsHow can I check who is logged into SL1
Is there a way to check who is logged into SL1 at any time?Solved267Views0likes7Comments- 70Views1like7Comments
Welcome to the Community Information Discussion Forum
We would like to welcome you to this forum where you can participate in open collaboration and meaningful discussion about the Nexus Community. The purpose of this area is to foster collaboration about community related topics, find resources and share feedback. We hope you look forward to participating in these discussions and contributing to the community. Cheers to fostering connections, sharing insights, and driving the future of AIOps together. The ScienceLogic Community Team302Views3likes7Comments